Last updated 6 October 2026
Refund policy
If a paid plan isn’t right for you, you shouldn’t pay for it.
14 days, no questions
If you’re not happy within 14 days of your first payment for a plan, ask for a refund and you’ll get all of it back. The same applies within 14 days of a yearly renewal.
Cancelling
Cancel at any time from the link in your Paddle receipt or by writing to us. Your plan keeps working until the end of the period you’ve paid for, and then moves to the free plan. Backups already in your Drive or Dropbox stay there.
How to ask
Reply to your Paddle receipt or email hello@minarva.app from the address on your account. Paddle, our merchant of record, sends the refund to the card you paid with, usually within 5 to 10 business days.
Your legal rights
This policy adds to the rights you have under consumer law where you live; it doesn’t replace them.